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What is Considered a Phone Line?

The National Broadband Network (NBN) roll out has changed many things, including the way phone line systems operate. Before the NBN roll out, the majority of Australian households had ADSL phone lines in their homes, which meant that there was a dial tone on the copper lead in cable installed in your premises. Things have changed, the NBN mixed technology roll out means that suburbs have been divided in a mixture of technologies servicing the premises. To break it down, we have the following:

Fibre To The Premise (FTTP)

This is a fixed line connection, which connects fibre directly into your premises from the nearest available fibre node. This connection is usually the best option due to the speeds it provides.

Hybrid Fibre Coaxial (HFC)

In this instance, your house will have a Hybrid Fibre Coaxial (HFC) cable installed inside your premise, aerial or underground. The HFC network is extended from the nearest available fibre node.

Fibre To The Curb (FTTC)

Under the Fibre to the Curb (FTTC) roll out, the NBN has extended its fibre network to a Distribution Point Unit (DPU) located in the pit outside your premise. From the DPU and into your premise, the old copper cable is utilised to connect you up to the NBN network.

Fibre To The Node (FTTN)

The Fibre To The Node (FTTN) connection is made up of a mixture of copper network & internal cabling which extends up to the nearest fibre node. This means you are more likely to experience faults on the copper wiring since it is older and more fragile.

Check What Technology Your Address Has

Our Reviews

Chris Guajardo

The people who fixed My phone line were awesome and very helpful and especially comimg on a weekend I will b recommending them to my other family and friends.. The two that came over to fix my problem was so polite and new what they were doing thankyou you have done a amazing job..

Monica Suh

I had a very good experience with one of their technicians. My Internet provider had done a very poor job and I was desperate for internet. He went above and beyond, doing all he could possibly do. Definitely would recommend him, and would use their service again next time.

Anees Rehman

Had really good experience with phone line Tec very cooperative people

Rob Farrugia

Nbn tech totally ruined my mothers nbn instal rang the boys who came the next day and rectified problems he had caused plus a couple more
very professional and friendly service would highly recommend

Lee Samuel

I just had one of your technicians James here to fix my internet connection. He did an awesome job, now i am all connected to the internet. Thanks for your great service. I most definitely recommend Oztel technicians.

Makoto Foster

Super chill polite dude came here right on time. Fixed the phone line real quick and now I’m back online. Good professional work worth every cent. 5/5 will call if I ever have troubles again.

Milton Scott

We were pleasantly surprised by the professionalism and care shown to us by Amer from Oztel. He went above and beyond to ensure work done for us by someone else was in fact correct and complete. It was such relief to hear no further work was needed. A bigger surprise was: he refused to accept payment for his time. I would recommend him highly to anyone in need of telco work.
Thank you Amer.

Laura Thompson

Excellent service, was able to fit us in at short notice and even helped set up printer as well as internet, highly recommend

Jenny, Marrickville

My phone and internet stopped working. Oztel came out and found the socket was faulty and replaced it. I highly recommend them.

Cheryl, Campbelltown

I accidentally cut my telephone cable during renovations. Oztel fixed it. Was very happy with their service.

John, Bondi

I booked in Oztel and they came out within 24 hrs. They fixed my phone line issue. I was extremely happy.

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